Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      Shopify

      Est-ce votre entreprise ?

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur Shopify | Offres d’emploi chez Shopify | Salaires chez Shopify | Avantages sociaux chez Shopify
      Entretiens chez ShopifyEntretiens d’embauche pour Merchant Support chez ShopifyEntretien chez Shopify


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Merchant Support

      10 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Shopify

      Entretien

      The interview process felt unnecessarily lengthy and demanding for a 1 year contract position paying $50k annually. There were 4 rounds in total, including multiple repetitive discussions and technical/process-focused interviews that seemed excessive for the nature of the role. One of the biggest concerns was the expectation for candidates to already possess detailed end-to-end process knowledge during the final technical interview stage, despite there being no indication of structured training being provided afterward. Much of the evaluation appeared centered around internal workflows and company-specific technicalities rather than core competencies, problem-solving ability, or adaptability. For comparison, I currently work at a Fortune 500 company in a role with similar compensation (around $48k annually). Their hiring process consisted of only 2 well-structured rounds, followed by proper onboarding and training. They evaluated candidates based on capability and potential to learn and adapt rather than expecting complete mastery of internal processes before joining. The only benefit I consider is remote work.
      1

      Autres retours d’entretien d’embauche pour un poste comme Merchant Support chez Shopify

      Entretien pour Merchant Support

      30 oct. 2020
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez Shopify

      Entretien

      I cannot believe the amount of time I wasted. It took interview after interview, and after 4 months of literally jumping through their hoops they tell you to build a website to get ready for their technical interview. It took me 2 weeks of studying, taking notes, and applying the tasks they asked me to prepare for and then the day of the interview comes. The questions I was asked were so obscure I was immediately caught off guard and nothing that they told me to prepare for was part of the interview questions. I ended the interview almost in tears it was such a horrible experience. I can't believe I wasted 4 months of my life going through they excrutiating process and literally got nothing out of it. Horrible experience, and I'm happy that I don't have to work weekends or holidays anyway. I got a job that pays much more and only had 1 interview to get it. DO NOT WASTE YOUR TIME!

      Questions d'entretien [1]

      Question 1

      First was to email them a story of what you are passionate about. Then you have a typing test and questions to answer. Then you have a Zoom interview asking questions about your background and how your experience will work with the role. The technical interview is the worst. They expect you to know the answers to their mock questions before you even get hired. That's absolutely unrealistic, and the 3 pages of preparation they give you has nothing on it to get you ready for it.
      1 réponse
      1
      avatar
      Réponse de Shopify
      5y
      Hey, there. The effort you had put into the interview questions and all of the prep work you did to prepare for the technical assessment are greatly appreciated. We are sorry to hear that you had a negative experience. The interview process is meant to be rigorous, but we never want candidates to feel defeated afterwards. Feedback like this will help us improve the interview process for future candidates. The interview process can take some time as it was designed to get potential candidates familiar with the type of questions and channels they might be working on when in the role. The Life Story is more of a conversation than an interview as this allows us to get to know candidates as a person. The technical interview helps us assess skill level, determine how deadlines might be handled under pressure and understand your thought process. We aim to be thorough in the interview process, we want to make sure that the role is the right fit for you. If you would like to give us more feedback or have us inquire with our talent team, then you can send us an email so we can deliver this information to the appropriate team at Shopify. Be sure to send us an email including as many details as you can (ie/ your interview date and name of recruiter) so that we can begin looking into this for you. You can send us an email using this link: https://bit.ly/2ICKkCX. Adding ‘Glassdoor’ as the subject line of the email will ensure that we find your email faster in our queue. Again, we appreciate you sharing this feedback as we care about every candidate's experience. Best of luck in any future endeavours!

      Entretien pour Merchant Support

      20 janv. 2022
      Candidat à l'entretien anonyme
      Ottawa, ON
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Shopify (Ottawa, ON) en févr. 2020

      Entretien

      First call was with the Human Resources team. The second call was with the Senior Manager. After that there was a technical test and then a call with the Directo

      Questions d'entretien [1]

      Question 1

      Strengths / weakness / ecommerce depth / javascript
      Répondre à cette question
      1

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Amazon
      3.7★Rémunération et avantages
      avatar
      Google
      4.5★Rémunération et avantages
      avatar
      Amazon Web Services
      3.9★Rémunération et avantages
      avatar
      TikTok
      3.6★Rémunération et avantages