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      Entretien pour Customer Success Guru - Remote

      12 avr. 2019
      Employé (anonyme)
      Toronto, ON

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Guru - Remote chez Shopify

      Entretien pour Customer Success Guru - Remote

      23 janv. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Candidature

      J'ai passé un entretien chez Shopify

      Entretien

      Multi stage process, roleplay "gauntlet" interview is final stage. They ask you to make a shopify store to prepare which means making a shopify account, dont think this is a fair ask for job interview as your giving up your data.

      Questions d'entretien [1]

      Question 1

      Why do you want to work ar shopify
      Répondre à cette question
      1
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Shopify (Toronto, ON) en mars 2019

      Entretien

      Applied online with my CV and then answered some initial application questions. Heard back that my answers weren’t attached to my application so I resent them via email. Heard back and got scheduled for lifestory interview the following week, which was casual and went well. Followed up same day that I was chosen to move on to gauntlet which I scheduled for the next day. Gauntlet was stressful but a good indicator of how the job would be in real life. It consisted of two simultaneous live chats roleplaying real scenarios (one person who was upset, another who was just fine). Followed by a phone call. You receive feedback immediately after each section which was good. Followed up the following day for references. Once my references sent in their reference forms, I got the offer the following day. The process from application online to the initial interview was long because a lot of people applied apparently (2 months), but the initial interview to the offer call was about a week and a half. All in all, great experience. You really need to be a good fit for this position to succeed in the interview process. Be yourself, be honest, and hopefully you are personable.

      Questions d'entretien [3]

      Question 1

      What clubs were you in in university?
      Répondre à cette question

      Question 2

      How can I get more traffic to my site?
      Répondre à cette question

      Question 3

      How do I use Shopify payments?
      Répondre à cette question

      Entretien pour Customer Success Guru - Remote

      20 mai 2021
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Shopify (Dublin, Dublin) en juil. 2020

      Entretien

      1. Typing speed test 2. Video interview: life story interview 3. Technical test: I found quite intense. I had to do so many things at the same time that I got overwhelmed. I was so nervous before the test that I did not perform well. I did prepared myself as much as I could. Played around with my fake online store, read the FAQ page and much more.

      Questions d'entretien [1]

      Question 1

      Why shopify?
      Répondre à cette question

      Entretien pour Customer Success Guru - Remote

      29 sept. 2020
      Candidat à l'entretien anonyme
      Edmonton, AB
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Shopify (Edmonton, AB) en déc. 2019

      Entretien

      Basically a fill in the blank scenario and then a phone interview. They really should do these over skype or Zoom, it's so difficult to have an interview without seeing someone. The person that interviewed me was in Zombie mode and had zero enthusiasm so it just seems like a waste of my time off the bat. As if she didn't even want to be talking to me. Really threw me off.

      Questions d'entretien [1]

      Question 1

      Standard questions, what is your experience, what do you do for fun etc
      Répondre à cette question
      1
      avatar
      Réponse de Shopify
      5y
      Hi, there. I'm sorry to hear about the interview experience you've outlined in your review! The Life Story part of the process is designed to be a conversational back and forth between you and the interviewer. This gives us a chance to get to know you're personality, and lets you feel comfortable enough to ask us any questions you may have about the role. From what you've outlined above, this fell far below our standards. I would encourage you to reach back out to the recruiter who interviewed you to inquire about gathering feedback! Alternatively, we could take this conversation to email so that we can inquire with our talent team for you. Be sure to send us an email including as many details as you can (ie/ your interview date and the name of your recruiter), then we can begin digging into it for you. You can send us an email using this link: https://bit.ly/2ICKkCX. Adding 'Glassdoor' as the subject link of the email will ensure we can find your email faster. Thank you for leaving a review here and for flagging this with us. I do hope this does not deter you from applying again in the future when you feel ready!