Recruiter for the area you live in (in my case Los Angeles) sent these 2 links via e-mail: -Phone interview scheduling calendar (Schedule date and time you're available) -Virtual Job Tryout (1 hour long, have calculator if needed (basic math) for P&L statement I had 2 phone interviews the first wanted to know: -About you, any accomplishments, Why you want to work at Starbucks and what you know about the company Second interview: (have questions ready! He asked me twice if I had any questions for him) -STAR questions 1.) Give a specific example of a customer confrontation. What did you do to handle the situation, and what was the end result. 2.) Tell me about a time you had a partner or team member that had a performance issue. What was the situation and what did you achieve?