I applied online and about a week later, I got an email about a phone interview. I was asked questions about my current position and how I work with my team, customers, and handle sales, ordering, promotions and paperwork as well as scheduling concerning the position. I guess the person interviewing me didn't like that I was from a licensed Starbucks store because he cut me off mid interview and started going on about the company and the individual stores and how they are different to where I currently work. He talked for about 10 minutes while I listened and then he said that even thought I have 2 years of Starbucks management experience, I might be good at starting as a barista and working my way up in a corporate store. And then he said he would send me a link to other job opportunities (in which he did) and that was it. I didn't like that I was being overlooked because I didn't have management experience from a corporate store.

Phone interview with a recruiter who expects STAR style answers. The questions are pretty standard and easy to find online, so prep isn’t hard. Honestly, the toughest part, if you’re already an internal employee, is getting the interview in the first place. You really have to show your managers that you’re serious about moving into the role.