I am a re-hire so my previous experience worked in my favor. Even so, after my interview with the store manager, I was asked to come back for a second interview with a different store manager at another location. Most questions are about service experience and the interviewer looks for answers that follow a specific outline represented by the acronym STAR, Situation-Task-Action-Result. Describe the Situation, Tasks involved in the situation, what Action did you take, and what was the Result or outcome.

Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.