J'ai postulé en ligne. J'ai passé un entretien chez TUI Group (Londres, Angleterre) en nov. 2021
Entretien
Very relaxed and informal. Made to feel very at ease. Had a numeracy test prior to interview, fairly straightforward for the most part with a few trickier questions. Had the opportunity to chat with other staff and was shown around their computer systems. Overall very positive experience, didn’t feel once like they were trying to challenge you or catch you out, just to get to know you and see if you’d be a good fit.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a challenging customer and how you dealt with the situation?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez TUI Group en août 2025
Entretien
Completed an online assessment, followed by a phone interview and an in person interview with a presentation. The presentation task was to talk about one place you’ve been to and somewhere you’d love to go. There wasn’t any other information on the presentation given to me.
Questions d'entretien [1]
Question 1
What customers are your holidays from the presentation aimed towards.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez TUI Group (Bolton, England)
Entretien
After a phone interview, I was asked to visit the store for an interview. I was given a math test on conversions rates and simple questions to calculate pricing based on real life scenarios.
Questions d'entretien [1]
Question 1
They initiated a role play scenario and asked how I would greet a customer who walked in.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez TUI Group (Cardiff, Pays de Galles) en déc. 2023
Entretien
very straight forward and simple. Get set a small mathematics test which is fairly straight forward and then a conversation with store managers. They ask about background, experience and get a feel for your personality
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