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      Entretiens chez TescoEntretiens d’embauche pour Customer Assistant chez TescoEntretien chez Tesco


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      Entretien pour Customer Assistant

      25 avr. 2017
      Employé (anonyme)
      Stoke-on-Trent, England
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Tesco (Stoke-on-Trent, England) en avr. 2017

      Entretien

      Applied online for a temporary nights part time shift at an Extra store. Received a phone call about a week or so later. I was so nervous because my previous jobs had always been on recommendation and so never really had an interview before. Arranged for a 1 to 1 interview a few days later. I was told it will last 1hr 30mins. (It lasted just over 2hrs). The time was at 11pm because I applied for night shifts so you are interviewed by night store manager. When I arrived I was taken to wait in the staff canteen for about 15 mins. The manager then gave me some health and safety forms to fill in (just tick boxes regarding to if you have any illness, and then what you should/shouldn't do when using equipment, etc) Anyway another 10 minutes later the manager told night supervisor to take me to the shop floor to do some sample work for 30 mins. Basically you just stock shelves, rotate the stock, flatten cardboard. Easy and straightforward. After that was taken back to be interviewed by the manager. It was very relaxed and informal. Had a chat about if I found the work difficult and then asked about what shifts I could work, plans for holidays, if this would be my primary job, benefits - discounts, bonuses, pension, pay rates, etc. I just showed a lot of interest in the job, asking questions. I said like I would be interested in a permanent full time contract if it were to be available. Told him I hardly had any absences in my past work and throughout my studies. He said there are opportunities to be trained for managerial positions. Anyway at the end of the interview he basically said he was happy to offer me work and told me to go to the first induction day in a couple of days. There will be 3 induction days. The first is like watching health and safety videos and I think you have to fill in forms since he told me to bring my bank details and national insurance card. It will be for most of the day. Mine is at 11am to 7pm. Not sure if the other 2 days follow but you will be told after day 1. (Sorry to go a bit off subject but I just wanted to say when I left the store just after 1AM, it started snowing, like heavy flurry of snow...in stoke...at the end of April!!! I had a bit of banter with some of the staff...very easy to talk to and friendly. Made me feel very welcome.) By the way, I was never asked the typical questions like "tell me about yourself", "what do you know about Tesco?", "what are your strengths/weaknesses?", "why do you want to work for Tesco?"

      Questions d'entretien [5]

      Question 1

      Name a time you went above and beyond for a customer?
      Répondre à cette question

      Question 2

      Name a time you had to adjust your attitude when dealing with someone?
      Répondre à cette question

      Question 3

      How do you feel about following rules and policies? If you didn't agree with something would you confront your manager?
      Répondre à cette question

      Question 4

      Name a time you were disappointed and how you overcame this.
      Répondre à cette question

      Question 5

      What are your long term goals? (Basically another way to ask "where do you see yourself in the next 5/10y ears?"
      Répondre à cette question
      4

      Autres retours d’entretien d’embauche pour un poste comme Customer Assistant chez Tesco

      Entretien pour Customer Assistant

      17 juin 2026
      Employé (anonyme)
      Glasgow, Écosse
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Tesco (Glasgow, Écosse)

      Entretien

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Questions d'entretien [1]

      Question 1

      How do you ensure the best customer experience?
      Répondre à cette question

      Entretien pour Customer Assistant

      3 juin 2026
      Employé (anonyme)
      Maidstone, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Tesco (Maidstone, Angleterre)

      Entretien

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Questions d'entretien [1]

      Question 1

      Why would you like to work for Tesco?
      Répondre à cette question

      Entretien pour Customer Assistant

      27 mai 2026
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Tesco

      Entretien

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Questions d'entretien [1]

      Question 1

      A time i dealt with a difficult customer
      Répondre à cette question