J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Verizon (Chandler, AZ)
Entretien
Applied online through their website, within three days recieved an email to do online assessments. Two days later, recieved an email to schedule a phone interview. Phone interview was about an hour long, went over job description and duties, along with a few behavior questions & ending in 2 role plays. Process was simple and forward. After said phone interview, we scheduled a day for a Face-to-Face interview. In person interview lasted roughly 30mins, which includes the tour of the facility. Brief over view of job description, 2 behavior & 2 role plays. Not even 2 hours after the interview I recieved a phone call from HR regarding my offer. I accepted!
Over all a straight forward interview, not too long of a process. Notified quick with an offer.
Questions d'entretien [1]
Question 1
Tell me about a time you had a frustrated customer and had to keep your composure.
J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Verizon (Cincinnati, OH) en mai 2026
Entretien
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Questions d'entretien [1]
Question 1
How would you handle an angry or disgruntled customer?
J'ai passé un entretien chez Verizon (Hazelwood, MO)
Entretien
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Questions d'entretien [1]
Question 1
Tell us a time where you overcame an obstacle and how
