Lin Zhao recently joined Thumbtack as our Vice President of Commercial Operations where he leads the Revenue, Service and Product Operations teams. With 15+ years of global sales and operations experience, Lin is a visionary with a proven track record of building innovative customer experiences. Read on to learn more about Lin’s background, why supporting our pros has a special meaning for him and what he's aiming to accomplish in this new role.
Our CEO, Marco Zappacosta, recently joined Ben Weiss on the Legends N Leaders podcast to discuss how Thumbtack is helping millions of people confidently care for their homes. As the one app for your home — we’re helping homeowners prioritize and manage their home’s repair, maintenance and improvement plans. In this episode, Marco shares how we help both homeowners and pros, what’s next for Thumbtack and his journey to entrepreneurship.
For the second consecutive year, Thumbtack has been recognized as a Great Place to Work Certified Company in the Philippines. Our goal is for everyone to be able to do their best work as a valued member of our team. See what Thumbtackers are saying about working here at: https://lnkd.in/gQztgUwT
They say dogs have owners and cats have staff — and we’re grateful that these kitties let their humans work double here at Thumbtack. Our virtual-first work environment means between-meeting cuddle sessions and midday vet appointments are easy to accommodate (even for the most needy furball in the bunch). Plus, Thumbtack offers our employees pet insurance and a remote work stipend to pay for some of their pet care — so you know these felines are feelin’ fine.
Congrats to Thumbtack's Navneet Rao, Director of Engineering, who recently received the AI Innovator award as part of the 100 Most Influential AI Leaders at the ‘24 MachineCon Conference.
Alexis Baird, our Head of Product Experience, recently caught up with Built In to discuss the launch of the biggest product update in Thumbtack’s history — a redesigned app with 30 new features to help homeowners easily navigate the cost and complexity of owning a home. Check out the full feature to learn about the launch process, challenges faced and key learnings along the way.
For Alexa Hansen (she/her), Sr. Product Operations Manager, a decade at Thumbtack has been fulfilling in many ways. During her 10 years here, she has served in several roles — helping our mission of being the only app people need to care for their homes. Check out how her team delivers a great user experience to help homeowners confidently care for their homes and support local pros.
We believe that a strong sense of local community adds real value to our work and personal lives. That’s why our Local Communities provide Thumbtackers from the same area the opportunity to meet up virtually and IRL. Kiko Cabantug (he/him), Sr. Manager, Service at Thumbtack, shares his experience with the Pasig-Marikina Local Community. “One thing I’ve learned is that, even as the world becomes increasingly remote, it cannot replace the power of face-to-face interactions. During our Local Community event, I had the chance to learn more about my coworkers' personal lives, including their pets, hobbies and favorite foods. I’m grateful we have this opportunity at Thumbtack!”
We embrace our virtual-first, not virtual-only model by making the time to foster connection and collaboration outside our Zoom screens. Many of our North American teams held offsites in H1 where they came together to collaborate & build bonds IRL. Hear from four Thumbtackers about the power of in-person meetups and the moments that brought them closer together, driving greater impact at Thumbtack.
As part of Thumbtack’s virtual-first model, we have an international work policy where employees have the flexibility to work while traveling for personal reasons. Thumbtackers who would like to work while traveling abroad can do so if they meet certain requirements — so grab your passport and go. ✈️
