Auto Services Customer Service - Avis employé Customer Services Representative Progressive Insurance

4,0
16 juil. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Support of upper staff is great H&R works with you if there are health issues Chance to move to other department(s) Optional mini bids several times a year for schedule changes Great benefits

Inconvénients

Very draining job, mentally. There are some departments that are better, than others, but services is extremely exhausting. Even supervisors and management will tell you it takes a lot of strength to work in the services department. Callers can be brutal and rude. There are days where you don’t get but the 5 second break between calls going from one call to the next unless you use a break or extended aux.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Inconvénients

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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