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      Progressive Insurance

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      Avis sur Progressive Insurance

      Auto Services Customer Service - Avis employé Customer Services Representative Progressive Insurance

      4,0
      16 juil. 2023
      Customer services representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Support of upper staff is great H&R works with you if there are health issues Chance to move to other department(s) Optional mini bids several times a year for schedule changes Great benefits

      Inconvénients

      Very draining job, mentally. There are some departments that are better, than others, but services is extremely exhausting. Even supervisors and management will tell you it takes a lot of strength to work in the services department. Callers can be brutal and rude. There are days where you don’t get but the 5 second break between calls going from one call to the next unless you use a break or extended aux.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Customer Services Representative chez Progressive InsuranceAvis sur Progressive Insurance