Great potential but no leadership - Avis employé National Ricoh

2,0
7 sept. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Ricoh offers the ability to sell great products and is transitioning in the industry with an amazing portfolio of services. There is only one other company in this industry that can do what Ricoh can do for a customer, in terms of total account solutions.

Inconvénients

There is a great amount of management within Ricoh. The issue is there is very little leadership in a culture where employees are scared to bring up failures in the company. It is a company run by finance, HR and legal. This has led to declining compensation packages for sales. It is difficult for sales to work through a complex and limiting compensation. To add to that burden the internal infrastructure and processes are completely broken. Ricoh has not practiced internally what it has preached and delivered externally for it's customers; streamlining complex processes. On top of all of this, Ricoh is one of the most expensive in the industry.

Découvrez plus d’avis sur Ricoh

5,0
7 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Inconvénients

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

3,0
26 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Inconvénients

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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