Avantages
Ricoh offers the ability to sell great products and is transitioning in the industry with an amazing portfolio of services. There is only one other company in this industry that can do what Ricoh can do for a customer, in terms of total account solutions.
Inconvénients
There is a great amount of management within Ricoh. The issue is there is very little leadership in a culture where employees are scared to bring up failures in the company. It is a company run by finance, HR and legal. This has led to declining compensation packages for sales. It is difficult for sales to work through a complex and limiting compensation. To add to that burden the internal infrastructure and processes are completely broken. Ricoh has not practiced internally what it has preached and delivered externally for it's customers; streamlining complex processes. On top of all of this, Ricoh is one of the most expensive in the industry.