you'll get to a point during your career here where you hit a vertical road block upper management isn't really there to make impacts on the business they will inform you to ask your clients the tough questions to get your sales .. ask them a tough question they'll give you a long dialog till they completely forget what your question is aka push it to the side . implement new procedures but so out of the loop with the rep daily life that their procedures make absolutely no sense creates more work benefits certain reps and terrible for customer experience .. pretty much the management are there to hold on to their positions its all about job security rather than creating streamline process.. also never had a positon where you a still held accountable for your daily quota when you are on scheduled vacation your daily rev of 4k x days of vacation extremely hard to cut that deficient cause you are graded YTD