Avantages
My team leader and branch manger were awesome. My area manager and state claims manager seemed good as well, but I had limited dealings with them. Pay was more than fair, considering I was hired with little relevant experience and only a bachelor's degree. If you got the job done and did it well you were given a huge amount of freedom. Benefits were at or above industry standards. You will learn a tremendous amount about negotiating, customer service, and multi-tasking. A yearly bonus.
Inconvénients
The job is very very stressful. You are dealing with very unhappy and often hostile people on a daily basis. The workload can be quite overwhelming at time and the first year is truly an uphill battle. They do have excellent claims management software, but it still requires a lot of your own organizational abilities. Bonus is based on company, not individual performance. I've heard things have gotten bad since I left (about a year ago, before economy completely tanked), but they were the best corporation I have ever worked for based on my experience.