NO NO NO - Avis employé Customer Service Representative Progressive Insurance

1,0
16 oct. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

money and overtime is good

Inconvénients

Will probably leave you crying every single say. They’ll put pressure on you to make home owners and renters sales and in the same breath tell you that it doesn’t count against you. But then they’ll escalate warnings against you which prevent you from ever getting off of those damned phones. Be prepared to answer ATLEAST 100 calls a day from angry, fed up customers.

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5,0
12 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Progressive offers a lot of growth opportunities

Inconvénients

Leadership alignment and business priorities consistently changing

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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