Life at Progressive - Avis employé Claims Representative Progressive Insurance

4,0
25 avr. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Progressive has a great compnay culture. My supervisor, manager, and HR rep have all gone above and beyond to help me when I needed it. My supervisor is great. The pay is great- nice raises when you work hard. Lots of opportunities to advance.

Inconvénients

It's a call center so there's a few things. The call que can get pretty backed up and angry customers are a given. Sometimes when trying to transfer to another department, they don't want to help. A little micromanaging on phone time but it is a call center so what can you do.

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5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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