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      Progressive Insurance

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      Avis sur Progressive Insurance

      Gets worse the longer you're here - Avis employé Customer Service Representative (CSR) Progressive Insurance

      2,0
      4 nov. 2022
      Customer service representative (csr)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Pto Pay initial training Closed major holidays

      Inconvénients

      The initial training is phenomenal, can't say anything about that. But the training after if you learn a new skill is absolutely horrible. they throw a million things at you at once then throw you to the wolves. you're always getting yelled at for customers for things you can't control like federal regulations or so many technical issues. then you also get yelled at internally by other depts if you mess up or your coach who no matter what good things you're doing, will always find a flaw in you. so you always feel less than great and your anxiety will always be high.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Customer Service Representative (CSR) chez Progressive InsuranceAvis sur Progressive Insurance