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      Progressive Insurance

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      Avis sur Progressive Insurance

      Good benefits - HIGH stress - Avis employé Services Consultant Progressive Insurance

      3,0
      28 janv. 2025
      Services consultant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great benefits, decent pay (although it wasn’t worth the stress level imo), kind and respectful trainers, coaches and supervisors in my experience, no AHT metric.

      Inconvénients

      One of the metrics is unreasonable in that you ultimately have no control over the outcome, often times it feels like most callers are irate or your job duties will result in them becoming irate, the resource line you can call for assistance for me often made it more stressful as I would frequently get conflicting instructions or advice or the individual on that line will be condescending and unhelpful. Throughout training very clear expectations were set for options to transition to other depts. after and those were completely inaccurate.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      1
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      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
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