Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      ADP

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur ADP | Offres d’emploi chez ADP | Salaires chez ADP | Avantages sociaux chez ADP
      Entretiens chez ADPEntretiens d’embauche pour Customer Support Specialist chez ADPEntretien chez ADP


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Support Specialist

      3 oct. 2018
      Employé (anonyme)
      Tempe, AZ
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez ADP (Tempe, AZ) en mars 2018

      Entretien

      I applied on the careers website, where you're required to answer some basic demographic questions, as well as take a test for spelling and grammar. Shortly thereafter, I received a confirmation via email that ADP would like to proceed with a phone interview. I was able to schedule a time that was convenient for me on the same careers portal. After the phone interview, I was called back for an in person interview with two managers. We reviewed my resume, and answered some situational questions. After my in person interview, the managers asked if I was able to stay to meet with one of their directors. I stayed, and the questions were very similar. I feel this is a bit out of the norm, like you're supposed to be called back a second time to meet with leadership from higher up. A couple days later, I received a final call with a job offer. They gave me my start date of about a month out, and had me go through the background check an employment verification process.

      Questions d'entretien [2]

      Question 1

      Name a time where you had to deal with an irate customer, how did you manage the situation, and what was the result?
      Répondre à cette question

      Question 2

      Think of a time where you had to solve a complex problem, what did you do, and what was the result?
      Répondre à cette question
      avatar
      Réponse de ADP
      7y
      Thank you for your review and for sharing your insights with us on Glassdoor. Welcome to the ADP team. #workhappy

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez ADP

      Entretien pour Customer Support Specialist

      9 juil. 2024
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez ADP en janv. 2023

      Entretien

      Simple and straight to the point. I had a screening over the phone with a recruiter and one in person and a virtual one with the Next Gen Manager. After that I was offered the position.

      Questions d'entretien [1]

      Question 1

      How well do you work with others?
      Répondre à cette question

      Entretien pour Customer Support Specialist

      11 sept. 2020
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez ADP en sept. 2020

      Entretien

      I applied online through the official website. I was emailed about a week later to set up a phone interview. I had to call and set it up and I was on hold for 10 minutes. I set up the interview for the following morning. Took about 50 minutes and the first 25 minutes was me explaining my entire resume. Then I was asked the basic interview questions. She told me I would go on to complete two assessments and asked me when I would be available for video interview. I went to complete the assessments and the next day got my rejection email.

      Questions d'entretien [1]

      Question 1

      What are 3 qualities I would expect a Customer Support Specialist to have
      Répondre à cette question
      avatar
      Réponse de ADP
      5y
      Thank you for sharing these insights into your interview. We are sorry to hear that your experience was negative and apologize as we aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams to better improve our process for candidates. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.