Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      American Express

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur American Express | Offres d’emploi chez American Express | Salaires chez American Express | Avantages sociaux chez American Express
      Entretiens chez American ExpressEntretiens d’embauche pour HOME BASED SERVICE - Customer Care Professional chez American ExpressEntretien chez American Express


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Indeed, Inc. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Indeed, Inc.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour HOME BASED SERVICE - Customer Care Professional

      1 août 2016
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez American Express

      Entretien

      After applying, you may or may not be called to request an interview. If you are called, it is just to as a prelude. It is not the actual interview. The first call is just to ask a few questions and determine if they want to proceed with the interview process. A few preliminary questions are asked and you are advised that if you are scheduled for a second interview that they use the STAR method of interviewing. If you get the second interview, it is very intense, with many questions and scenarios. After that interview, if they want to hire you, then they will be back in touch with a job offer.

      Questions d'entretien [1]

      Question 1

      Give an example of an interaction with an irate caller and how you handled the call.
      1 réponse
      43

      Autres retours d’entretien d’embauche pour un poste comme HOME BASED SERVICE - Customer Care Professional chez American Express

      Entretien pour HOME BASED SERVICE - Customer Care Professional

      27 juil. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez American Express

      Entretien

      Super interactive including a recorded interview, after passing the hirevue recorded interview I had a virtual face to face and was offered a job at the end of the interview.

      Questions d'entretien [1]

      Question 1

      Why do you want to work for AMEX?
      Répondre à cette question
      3

      Entretien pour HOME BASED SERVICE - Customer Care Professional

      23 juin 2023
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez American Express en avr. 2021

      Entretien

      Process was long poor communication on scheduling led me to have a difficult time requesting time off at my then current job. Initial was a phone screening, then a group interview prep and finally a group interview.

      Questions d'entretien [1]

      Question 1

      Experience on customer service and how you handle problems.
      Répondre à cette question

      Entretien pour HOME BASED SERVICE - Customer Care Professional

      15 nov. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez American Express en oct. 2018

      Entretien

      Applied online on American Express Careers section I received a email saying that I was selected for a phone interview I set up phone interview for 3 days later the phone interview was thorough she asked a lot of questions Some were basic about my application and some STAR Format we spoke for about an hour and she informed me that she was moving me forward in the process and that the next step would be a Meet and Greet this was a panel type interview It was all virtual as this is a home based position but the meet and greet was me 5 other candidates and 4 interviewers The first part was a introduction every one takes turns introducing yourself and a quick intro about your experience after you go to a private interview with one of the interviewers there they will ask a ton of questions STAR format I don’t remember the questions and then we roll played this went well then I was sent back to the group call and was split with two other candidates to chat about the company and ask any questions we may have after that we were all told that we would hear something back within three days. About a week or so later I received a email saying that I was selected as a finalist for the position and I would be contacted in a few days to go over a few things I didn’t hear from him until 3 weeks after that email and he made an offer and sent all the info about schedule and equipment. It was tough but I enjoyed the process they only choose the best.

      Questions d'entretien [1]

      Question 1

      Name a time you had to deliver exceptional customer Service
      Répondre à cette question
      2