J'ai postulé via la recommandation d'un employé. Le processus a pris plus d'une semaine. J'ai passé un entretien chez American Express
Entretien
-Self Intro in 3 languages (Cantonese, Mandarin, English)
-Previous work experience
-Understanding of business and value of Amex
-Scenario questions
Emphasis on communication skills and problem solving skills with good phone manner
Good spoken English is definitely an advantage.
Questions d'entretien [1]
Question 1
Name one difficulty you encountered in your previous job.
J'ai postulé en ligne. J'ai passé un entretien chez American Express (Toronto, ON)
Entretien
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Questions d'entretien [1]
Question 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Questions d'entretien [1]
Question 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.