I though the interview process was very laid back and wasn't very hard. They are looking for someone not so much with the technical background but with someone that is very VERY empathetic towards their customers and can make the customer feel at ease.
Questions d'entretien [1]
Question 1
During your final interview with a manager, they ask several scenario questions. One in particular was: A customer calls and indicates while with his daughter at the mall someone has stolen his iPhone and he very much needs to get it back because he has irreplaceable photos of his daughter on it. What would you do?
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
J'ai passé un entretien chez Apple (San Diego, CA)
Entretien
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
J'ai postulé en ligne. J'ai passé un entretien chez Apple
Entretien
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Questions d'entretien [1]
Question 1
How capable is your at home environment of catering to an advisor work position