I applied for Apple online toward the end of March. I received a call from the recruiter sometime in April informing me about the position and what to expect. She went on all about apple and what you would be doing and asked if I was interested after I said yes, she wanted to know how I would handle some situations so she asked me, "How would you walked someone through powering on their phone. After my response she stated she wanted to move me to the next step which would be the via face-time. My second interview went really well she explained the position over again and we went through some roll plays and talked about my experience. After that she informed me she wanted to move me to the final step. In that final step we did more indepth roll plays and more about my experience. We ended a little earlier the last two interviews were about 30min each. He stated I would hear something within two weeks. About a week later I was offered the position contingent to a background check. Everyone was very pleasant and I felt at ease doing my interview.