The interview process at Booking.com was unfortunately not what I expected. Across the different stages, the process felt unclear and not transparent. My questions to HR often remained unanswered, and each interview was handled by a different HR representative (three in total for three interviews), which made communication feel unaligned and inconsistent. The technical interview was also poorly prepared. The interviewer appeared to have limited knowledge of Salesforce Marketing Cloud, relied heavily on a printed list of questions, and seemed to expect a single “correct” answer—despite the fact that many tasks in Marketing Cloud can be approached in multiple valid ways. The communication style during this interview also felt unnecessarily sharp. Additionally, every interview was structured so that I had only about 10 minutes at the end to ask my questions. This made it nearly impossible to gather meaningful information about the role, the team, or the company. When I asked about the personal learning curve within the team, the answer was simply that the focus was on “making our tool work better.” This gave me the impression that opportunities for professional growth were very limited, and I did not hear any positive or concrete development possibilities. Overall, the process did not leave a professional impression and did not align with what I would expect from an organization of this size.