J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com (Amsterdam) en mars 2016
Entretien
1) Online assessment - it is well organized and actually quite fun. You will have to play a customer service simulation, do a language test in both English and the language you applied for and then you there is a personality test
2) You will receive an e-mail asking you to schedule a phone interview. The phone interview is around 10-15 minutes, they will ask you about your experiences, availabilities, etc.
3) Job Interview at the office you will later work at (most likely)
- Short presentation round of all applicants
- You will hear a presentation on Booking.com and the job again
- another round of language tests
- a short talk on the phone with someone who speaks the language you applied for
- an individual interview where they ask you questions on your cv and usual interview questions
4) You will receive a call or message quite soon if it was successful!
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com
Entretien
Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.
Questions d'entretien [1]
Question 1
What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.
Questions d'entretien [1]
Question 1
describe a conflict you've had with a coworker and how you overcame it
J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Tourcoing)
Entretien
The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview.
The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.
Questions d'entretien [1]
Question 1
Tell us an example of a problem solving case with an angry customer.
What are the qualities needed for good customer service?