I applied on February, I did a language test and then I got call on march for a phone interview, after that I went to the offices in Barcelona, for an assessment day, it consisted of more language test, a presentation about the company, the salary and benefits and then one interview with the team leaders, the interview consisted about a role play and a few questions about the experience and how do you feel helping people.

A very nice and easy interview. The same traditional questions when you apply for a customer service position: Tell us about a customer service experience.... They want to know your previous experience working with people, how you teamwork interaction is