J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com (Tokyo) en mai 2021
Entretien
The interview process consisted of three stages. In the first interview, I had an interview with a staff member. In the second interview, there was a brief online task (language test) before the interview. After the online task, the second interview took place, and it was conducted in a group format. Most of the interview was conducted in a role-playing format.
J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Toronto, ON) en mars 2019
Entretien
Quick and painless. there are some testing with literacy and language. After that, you will have a 1 on 1 with a team lead which lasts about 20-30 minutes. ask questions regarding previous roles in customer service. Communication from the interviewer was very good.
Questions d'entretien [1]
Question 1
recall one time where you provided exceptional customer service.