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      Entretiens chez MicrosoftEntretiens d’embauche pour Customer Success Account Manager chez MicrosoftEntretien chez Microsoft


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      Entretien pour Customer Success Account Manager

      22 janv. 2021
      Candidat à l'entretien anonyme
      Mumbai
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Microsoft (Mumbai) en déc. 2020

      Entretien

      I interviewed with Microsoft in India, the process was about 4 weeks long- in the last round I was supposed to speak to Service Practice Director, a lady based out of Microsoft Mumbai! First off, this was 5th round, I was cleared with phenomenally positive feedback in all past rounds. The lady to start with did not even show up in the interview! After waiting 10 minutes, recruiting coordinator calls and says can we reschedule to next day? I agree. Next day, for what was suppossed to be a 45 minutes discussion, this director lady joins the call- no response to my courtesies- asks me 1 question: explain what your usual day looks like! And thats it... in 15 minutes just wraps up the interview!! It was almost like she joined for the sake of it, and dropped off. She didnt even acknowledge any of my courtesies at the start or end of the call, it was beyond insulting! It was almost like she was least interested, and extremely rude, I wad beyond aghast, not to mention extremely dissappointed, because 4 weeks of my effort went down the drain in like 15 minutes, just because this woman is least interested! While the recruiter herself hasn’t been in touch for the entire 4 weeks process, I dont even know who to share this with? The recruiter hasnt been even responding to emails throughout the process, only the interview scheduler used to call, and that scheduling coordinator also isnt picking up the phone now! So senior level professionals, especially in India, who invest their time and efforts into Microsoft beware, this is how uncouth and unprofessional their management is!

      Questions d'entretien [1]

      Question 1

      What did your work day look like yesterday?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Account Manager chez Microsoft

      Entretien pour Customer Success Account Manager

      4 août 2025
      Employé (anonyme)
      Espoo
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Microsoft (Espoo)

      Entretien

      Job and role based questions. A conversation with the team and hiring manager. I appreciated highly that there was a chance to talk with the team. That experience brought a lots of insight about the role and gave me also an opportunity to better evaluate if I am a good fit.

      Questions d'entretien [1]

      Question 1

      They presented different scenarios of potential customer cases and I was expected to walk them through how would I solve the situation.
      Répondre à cette question

      Entretien pour Customer Success Account Manager

      19 févr. 2025
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 mois. J'ai passé un entretien chez Microsoft (New York, NY)

      Entretien

      Interview with the internal Microsoft recruiting team, which put me on a approved list to interview once a appropriate role opened up. Four months later I went through a virtual panel interview; three 45 minute interviews with 15 minute break in between. Interviews were with 1 Sr. CSAM and 2 CSAM Directors. Very conversational with behavioral questions. Currently waiting to hear back from the recruiting team.

      Questions d'entretien [1]

      Question 1

      What was your biggest career success/ failure? Tell me about technical conversations you have with customers? Tell me about a time when you ran into a problem that no one else had delt with before?
      Répondre à cette question

      Entretien pour Customer Success Account Manager

      3 févr. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Microsoft

      Entretien

      [Screen call] it was held virtually, talked with a customer success account manager even though it was a screen call. The conversation was conversational and good, but felt the questions were a bit hard to give example in STAR format

      Questions d'entretien [1]

      Question 1

      How do you leverage relationship while working
      Répondre à cette question