Assesments-Phone-Interview be familar with excel and be ready to share how your previous job applies to the customer facing role. It was a tough process they only want you if you can really prove you can go above the norm.

The process was pretty fast in terms of turnaround time but had three interviews, two or three online assessments, plus an invasive background check. Overall the interview process was easy but I can see how it could be difficult if coming from an outside field of work. I do think the reviews of the position were aggressively negative compared to the way the position is pitched in interviews.