J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez T-Mobile (Frisco, TX) en juin 2010
Entretien
My interviewer asked questions about relationship building and customer service. There were several situation-based questions in which the interviewer asked questions that began with "Tell me about a time..." and questions about what I would do in certain customer service call center-based situations.
Questions d'entretien [1]
Question 1
What would you do if a customer needed to replace a defective handset and we no longer sold that handset?