J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Vanguard (Charlotte, NC) en janv. 2012
Entretien
I applied on-line at the Vanguard site. Was contacted by emal just a couple of days later to schedule a time for a phone interview. The phone interview was with a recruiter located in Pennsylvania. She was very nice. Took about 25 mins or so. I was then contacted about a day or two later to schedule a date and time to interview at the Charlotte location. Interview consisted of two parts. First a 1 on 1 that took about an hour. Went over resume/work history then he asked about 6 or 7 questions from a format that he was following. Not very difficult. Be honest. Second part also took about an hour. Was given a case study to review for about 10 mins. Then had to role play it with a manager while another managed looked on and took notes. Everyone was very nice.
Questions d'entretien [2]
Question 1
Difficult situation with a customer... How did you handle it.
J'ai postulé via une autre source. Le processus a pris 4 semaines. J'ai passé un entretien chez Vanguard (Malvern, PA) en sept. 2022
Entretien
The interview for this role was a behavioral interview. The interviewers were very nice and made it easy to become comfortable so the pressure was not as bad once the interview began.
Questions d'entretien [1]
Question 1
Tell me a time when you had to train or develop across divisions?
J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez Vanguard (Valley Forge, PA)
Entretien
Initial phone interview to get a gauge on your resume and personality. In-person interview had multiple rounds; group presentation to show what Vanguard has to offer, 1-on-1 and panel style interview, group tour of the campus. STAR format interview with basic questions. Performed a case study to determine how one would handle a problem situation/client. Fancy titles aside, this is a call center job through and through.
