I was contacted to schedule a phone interview about 2 weeks after submitting my application online. The phone interview was basically 4 or 5 behavioral questions. A week later I did an in person interview. I was interviewed by two different people and in between I had a case study to work on. These interviews were also mainly behavioral questions. They have forms they work off of for the interview so you could be asked the same questions in both interviews. They tell you if you want to give the same answer though that that is okay. At the end I was given a tour of the office. Apparently they have had some employs in the past start the job without realizing they would be working in a call center and then quitting immediately, so they want people to see what it is like now. It seems like a pretty nice facility and it seemed like everyone was pretty friendly and said hello to each other.

The interview went great, and the interviewer was very helpful, respectful, and professional throughout the conversation, which made the experience feel comfortable, positive, and informative for me. I really enjoyed the feedback and the welcoming conversation we had.