Used to be a great place to work, not so great anymore - Avis employé MDE (Multi-DomainExpert) Intuit

3,0
3 déc. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Work with some nice experts.

Inconvénients

They keep changing the software and now it has been making the job harder. Surveys are horrible. It is so demoralizing...always has been. You can do an excellent job but person is mad at Intuit and you get the bad score. Upper management is out of touch. They are moving to AI and it is not making things better. Makes me feel like a number.

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Réponse de Intuit
1y
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’re describing in your review. We hear that frequent software changes can be difficult and we’re working to ensure that our teams have the support they need during these transitions. We will share all of your feedback with our People Experiences team. We also want to encourage you to add your thoughts to HR Connect. Thank you again for your review and the 6 years you’ve contributed to our mission of helping power prosperity for our customers.

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5,0
27 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Inconvénients

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

2,0
2 juin 2026
Recommande
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Perspective commerciale

Avantages

You get paid on time. Benefits: yes but you do not have time to manage these except on your own personal time.

Inconvénients

Micromanagement, tedious workflows, AI metrics sites that malfunction, pressure to falsify results scorecards, lack of customers' data security, lack of tactical managerial support, multiple approvals and long escalation wait queues, no resolution authority, dismissive leadership creates hostile work environment, poaching selling-parters' customers,

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