Online, then phone interview, followed by in person realistic job expectation interview, followed by second phone interview . Realistic job interview was conducted with approximately 20 other candidates and 5 managers. Took approximately 2 hours. Background check was extensive and took almost 4 weeks.

The Interview process was simple for me as I was moving from a different department into IEFS. It was a group interview. The candidates were asked a series of basic questions related to basic troubleshooting and customer service scenarios.