It was easy and short. First you are offered a try out, you do mock customer services calls and answer how you would respond. If you pass that pat you are then offered an interview via video conference.
Questions d'entretien [1]
Question 1
Can you provide an example of a time when you successfully resolved a complex customer issue related to telecommunications services?
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
J'ai passé un entretien chez AT&T (Birmingham, AL)
Entretien
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
