J'ai postulé en ligne. J'ai passé un entretien chez Amazon (Atlanta, GA) en oct. 2015
Entretien
applied one week, received email for interview the following week. video call interview, and then I was sent to a nearby location to submit my identification. I was then set up for the following training class.
Questions d'entretien [1]
Question 1
tell about a time when there was no way to resolve customers issue, what did you do, and how did the customer respond.
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.
1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback
Questions d'entretien Customer Service Representative chez Amazon | Glassdoor