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      Recherches associées: Avis sur HubSpot | Offres d’emploi chez HubSpot | Salaires chez HubSpot | Avantages sociaux chez HubSpot
      Entretiens chez HubSpotEntretiens d’embauche pour Customer Support Specialist chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Support Specialist

      7 sept. 2018
      Employé (anonyme)
      Cambridge, MA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez HubSpot (Cambridge, MA) en août 2018

      Entretien

      It was an awesome journey. I applied for the position through my colleague's referral, and got a phone call from the recruiter couple days later. The whole process included 3 different sets of interviews: 1. Phone screening with the recruiter 2. Tech demo/video interview with the team's manager 3. Onsite individual interviews with 3 hiring managers Very impressed with the way recruiter and hiring managers provided in-depth insight on the process & the team I was applying for. Job process is definitely one of the most stressful tasks people have to go through in their lives, so it is easy for anyone to mess up or not show their full potential to the hiring managers. However, HubSpot's team made me feel comfortable and confident so I could have successful interviews. Definitely be prepared though, just because they are nice to you doesn't mean the process is a piece of cake. Study what the company is all about, and why the company/the position you are applying for is relevant to you. Know yourself, jot down some events/incidents that would show your competencies. The recruiters will help you through the process, they will give you feedback on the interviews and what you need to focus on to succeed in next steps. As long as you keep those in mind, you will do a great job!!! Oh, make sure to show up to the interview with questions to ask :)

      Questions d'entretien [2]

      Question 1

      Could you tell me about a time when you had to deal with ambiguous tasks?
      Répondre à cette question

      Question 2

      Could you tell me about a time when you had to work on a project without any relative experiences/knowledge in the past?
      Répondre à cette question
      1
      avatar
      Réponse de HubSpot
      7y
      Thanks so much for the review! So glad you got such a wealth of information during your process and that your recruiters supported you every step of the way. GREAT tip to come with questions - we always leave time at the end of interviews to ask so it's best to be prepared! So glad you decided to join us, welcome to HubSpot! -Becky

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez HubSpot

      Entretien pour Customer Support Specialist

      22 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Répondre à cette question

      Entretien pour Customer Support Specialist

      1 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot

      Entretien

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entretien pour Customer Support Specialist

      22 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez HubSpot en avr. 2026

      Entretien

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.