Les candidats postulant à un poste comme Customer Support Specialist chez HubSpot attribuent un niveau de difficulté de 3 sur 5 (5 étant le niveau de difficulté le plus élevé) à leur expérience d’entretien et sont 100 % à l’évaluer comme positive. À titre de comparaison, la moyenne pour l’ensemble de l’entreprise est de 68,4 % d’avis positifs, d’après les évaluations Glassdoor.
Les candidats postulant à un poste comme Customer Support Specialist mettent en moyenne 33 jours pour être embauchés, d’après les 2 entretiens partagés par les utilisateurs pour ce poste. À titre de comparaison, le processus de recrutement chez HubSpot prend en moyenne 23 jours.
D’après 2 entretiens Glassdoor, les étapes typiques du processus d’entretien d’embauche pour un poste comme Customer Support Specialist chez HubSpot incluent :
Présentation: 29 %
Entretien individuel: 29 %
Casier judiciaire: 14 %
Entretien téléphonique: 14 %
Autres: 14 %
Voici les rôles les plus recherchés pour les rapports d’entretien -
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez HubSpot en avr. 2021
Entretien
Received an email for the 1st round of interview a week after I applied, however this "interview" was a PRE-RECORDED video session where you will have ~45 seconds to read the question and you'll have 1-2 minutes to answer (depending on the question). No re-recording once that's done as well. Didn't get through the 2nd round and no interview feedback that the company claimed to provide due to the great number of applicants.
Ironically, I have read around that the company focuses alot on its people, helping them to grow and succeed etc but I was surprised that they could not take out 30 minutes of their time to have at least a virtual video call.
Questions d'entretien [1]
Question 1
1. Why Hubspot?
2. What is one skill you learnt recently?
3. Can you tell of a memorable customer experience.
4. Can you tell of a negative customer experience and how you dealt with it.
The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.
Questions d'entretien [1]
Question 1
Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
J'ai postulé en ligne. J'ai passé un entretien chez HubSpot
Entretien
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez HubSpot en avr. 2026
Entretien
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.