I went through a three phase interview process. The first interview was with an HR/Recruiter screener who asked questions about my background, skills and some behavioral questions (30 minutes). The second interview was with the Department Vice President who asked both skills and behavioral questions. The third interview was with someone who was going to either be a boss or peer, it was unclear. This interview was difficult as the interviewer was overly focused on cost savings and traditional Toyota style Six Sigma questions.

It was one hour phone screening with UHG recruiter. She asked "millions" behavioral questions which I tried to answer all my best. Both of us were talking with accents and had a hard time to understand each other. She got irritated while I was staying calm under pressure and kept my voice down. This screening however resulted in scheduling the phone interview which was cancelled due to discrepancy in time between Phoenix AZ Time and CST.