Let me start by saying that the recruiter contacted me over an hour later than the scheduled time online. Not a huge issue, but it ran a bit close with personal obligations. However, the initial interview is a short 20-25 min process that addresses your overall skills, abilities and how you would handle certain work related situations that pertain to your past experience that is also relevant to the position at hand. This initial interview also addresses the training environment and compensation expectations if offered the position. It seems like a fairly competitive role, so be sure to really sell your experience without over-regurgitating the information in your resume!

I did a group interview with about 5other candidates. They basically just asked about related banking experience and how you would handle certain situations in the work environment. about 2 weeks later I had an interview with a branch manager and service manager.