J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Wells Fargo (Minneapolis, MN) en juin 2009
Entretien
It started with a call from a private company asking generic questions. About one week later it was followed up with a call inviting me to a group interview that lasted 3 hours. The next day I got a call stating they were very interested in me and would be contacting me shortly for a one on one interview. After 3 weeks, the final interview took place. It's been 3 days and haven't heard back.
Phone Interview - typical interview questions, including situational (STAR Method) questions while learning more about the position. Lasted about 15 minutes with easy to average difficulty level. This is the first of two interviews.
Questions d'entretien [1]
Question 1
What kind of customer service experience do you have?
First step is phone screening. They will ask some basic questions like tell me about yourself, how you provide technical support to a customer, what other languages can you speak, and other behavioral questions.
Questions d'entretien [1]
Question 1
Tell me about yourself, your experience handling cash
J'ai passé un entretien chez Wells Fargo (Denver, CO)
Entretien
One phone interview and one in person interview with two people that ask three questions each, requires very specific answers use the Star method when preparing for interviews to have full answers
Questions d'entretien [1]
Question 1
Tell me about a time you helped a customer use mobile or digital alternatives to something you also offered in person