J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Wells Fargo (Atlanta, GA)
Entretien
Scenario based questions, just be clear about what it was, what you did, and follow up. Questions involved coaching, handling customer complaints, risk management, handling multiple tasks at once and mobile engagement.
Questions d'entretien [1]
Question 1
Tell me about a time when you coached an employee through a difficult situation
Very smooth, easy process. The one thing I’d change is receiving feedback after the interview. I didn’t hear back from either manager that interviewed me. This would be helpful for future interviews.
The interview process is in the STAR format which was different than any other interview but I believe because of this interview it has allowed me to think of how to answer differently when in an interview. S=Situation( what was the situation)
T=Task( What was the task at hand)
A=Action( What action did you take)
R=Result
Questions d'entretien [1]
Question 1
Tell me about a time you failed and what was the outcome?
You first start off with a screening by recruiter and move to a face interview if screening is passed. Interview are scenario based question and must be answered with specific examples
Questions d'entretien [1]
Question 1
Describe a time you had to assist a struggling team member