Phone Interview - typical interview questions, including situational (STAR Method) questions while learning more about the position. Lasted about 15 minutes with easy to average difficulty level. This is the first of two interviews.

One phone interview and one in person interview with two people that ask three questions each, requires very specific answers use the Star method when preparing for interviews to have full answers

First step is phone screening. They will ask some basic questions like tell me about yourself, how you provide technical support to a customer, what other languages can you speak, and other behavioral questions.