Toxic and flawed work environment in sales recruiting (and recruiting in general) - Avis employé Sales Recruiter Salesforce

1,0
15 juil. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company to have on your resume Learn how to balance a high volume workload Overtime pay

Inconvénients

During my time here, I've witnessed countless examples of discrimination and inappropriate comments from management, specifically my manager. This behavior is accepted. Salesforce is not a company that welcomes open, honest dialogue and feedback. If you disagree with management in any way, expect retaliation. There are people in management positions who have no business being there. When you have questionable leadership, it causes many issues and problems that go unnoticed. In my case, I was subjected to report to someone who lacks the basic qualities a good manager must have: empathy, understanding, active listening, patience, strong communication, transparency, and loyalty to your team. Don't expect any of those qualities in many of the managers at Salesforce. The managers here continue to "kick down and kiss up" to get to where they are today. My manager lacked maturity, basic professionalism, and self-awareness . He has said some derogatory things about women, made incredibly inappropriate comments on team calls, and speaks to some of the females on his team in such a brash, disrespectful manner. It did not help that the person he reported to, the next manager in the line of management, was inherently cold and disconnected.  I have never seen such self-serving managers in my professional career. The recruiting managers and leaders will never have your back. Example: If a candidate feels as though he/she should have gotten a job they interviewed for and chooses to retaliate against the recruiter ( example: write a bad Glassdoor review and name you), recruiting leadership will reach to place blame on the recruiter. Bad Glassdoor review = bad for the brand and the "brand" is #1 priority at Salesforce. EVERYTHING that is done at this company is done as an effort to strengthen their brand. It's all for show. All they care about is being perceived as "a company that cares" with an "Ohana" culture, when in reality, it is all about optics and concealing an incredibly abusive, toxic culture. Be prepared to also have a manager that takes credit for your success. You did well because they "set you up for it" and "coached you." (During my entire time there, I have never learned anything valuable from my first line manager - with the exception of what kind of manager I will not be one day) Recruiting here is a factory. It's all about pumping out hires quarter after quarter and hitting an arbitrary hiring number at any expense, even if you have to bend the rules a bit. Example: having people have start dates when they're still employed at their current employer, pressuring sales candidates to start immediately without giving a notice period to their current employers and using manipulative tactics like saying "If they really want this job, they will make it happen"...etc. Salesforce hires most - if not all - recruiters on contract first. They reassure you that the contract thing is just a Salesforce formality and should you be a perform well, you will be converted in a year or less. I saw first-hand a couple of very high-performing recruiters get let go simply because they refused to play the ridiculous political game that is expected of you. Recruiting here is a rat race and lacks any nuance or creativity. As a recruiter, you do not have a voice or opinion. You are a sheep in the herd following the leaders. The "leaders" only care about branding, how the company is perceived, and how they themselves look to their leaders. They care very little about the actual recruiters doing the work. Recruiters are at the very bottom of the totem pole. If you hint at any disscontempt with your role, team, manager, company - you will be shunned. I can't speak for all of the recruiting teams and the entire company, but this is my honest feedback about Sales Recruiting at Salesforce. I wanted to provide honest feedback to future candidates who are considering leaving full-time roles for this often unpleasant role. If you choose to, use this as a resume booster if you're trying to break into the tech industry and then get out. Understand that the behavior you will witness there and the treatment you will likely receive is not okay. This is not how respectable companies operate. There are so many better opportunities at other SaaS companies where you will be treated with dignity and respect.

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Réponse de Salesforce
5y
Thank you for taking the time to leave this review. I found it alarming and completely counter to the employee experience we promise. At Salesforce, we strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. There is clearly a disconnect between our values and your overall experience. To help us improve, I'd like to ask you to provide more details anonymously by contacting our third-party provider EthicsPoint at http://www.salesforce.ethicspoint.com.

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5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits and salary, kind people

Inconvénients

In a period of transition

4,0
9 juil. 2014
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Inconvénients

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Réponse de Salesforce
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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