Job Title: Data Center Engineer

Job Location: Paris, France/ Onsite

Job Type: Contract

Language: French, English

JD for Data Center Engineer (On-Site) 5 to 7 yrs

We are looking for an experienced Data Center Engineer to join our on-site operations team.

The ideal candidate will have a strong background in data center hardware support, racking and stacking activities, break/fix work, cabling, infrastructure operations, and hands-on support for compute, network, and storage systems.

This is an on-site role requiring 46 years of hands-on experience in data center operations and hardware support.

Key Responsibilities:

• Perform daily operational tasks within the data center, including hardware health checks, environmental monitoring, and physical inspections.
• Install, rack, cable, and configure server, storage, and network equipment following industry standards and site policies.
• Troubleshoot and resolve hardware-related incidents, including server failures, disk replacements, power issues, and network connectivity problems.
• Execute break/fix activities as per vendor or remote team instructions, including component swaps, firmware updates, and diagnostics.
• Work closely with remote support teams to provide hands-on assistance during P1/P2 incidents and maintenance windows.
• Support network patching activities, including fiber and copper cabling, labeling, and patch panel updates.
• Maintain accurate inventory of all assets, including asset tagging, documentation updates, and rack diagram maintenance.
• Ensure compliance with data center security, access controls, and operational SOPs.
• Handle server provisioning and decommissioning activities, including wiping, packing, and preparing equipment for disposal or shipment.
• Manage physical cable management to ensure clean, structured cabling following best practices.
• Escort vendors and third-party engineers, ensuring adherence to site requirements and safety rules.
• Participate in scheduled power, cooling, or infrastructure maintenance activities, working with facility teams when required.
• Coordinate with hardware vendors for RMA processing, diagnostics, and replacement activities.
• Maintain logs, update tickets, and provide detailed task/incident reports using ticketing tools such as ServiceNow, Remedy, or Jira.

Required Skills & Experience:

• 46 years of hands-on experience in data center hardware operations and on-site support.
• Strong knowledge of x86 server hardware (Dell, HP, Lenovo, Cisco UCS).
• Experience handling storage hardware, SAN components, and fibre channel connectivity.
• Good understanding of network hardware (switches, routers, firewalls) and cabling standards.
• Familiarity with data center power, cooling concepts, and rack layout design.
• Ability to read and interpret rack diagrams, network schematics, and floor layouts.
• Experience using KVM, remote console tools, and basic BIOS/ILO/DRAC operations.
• Strong documentation discipline and experience working with ITSM ticketing platforms.

Regards,

Rachana

rachana@falconsmartit.com