Responsibilities:

• Handle general IT ticketing and problem escalation.
• Support and manage IT onboarding and offboarding of employees: prepare, install the workstations (through automation), access rights, inventory, and return of equipment.
• Manage setup of computers and videoconferencing equipment, and basic setup of other IT equipment such as servers or network hardware.
• Provide local support to users on their computers (Windows, MacOS, Linux) and the IT infrastructure.
• Troubleshoot, diagnose and intervene on IT software and hardware issues.
• Handle the security and conformity of our devices included in our mobile device management servers (Windows, macOS, Linux)
• Manage the inventory of all IT assets (computers, accessories, monitors, printers, videoconferencing, audio/video, networking, phones ….) and licenses.
• Manage IT software licenses, accounts and access rights (User directory, office suite, messaging, knowledge base, password manager, VPN… )
• Manage IT devices and software lifecycles (procurement, assignment, audit, repair, shipping, re-use, renewal, end-of-life)
• Follow cases with support vendors.
• Create, maintain, and update the IT knowledge base with up-to-date and accurate procedures/working instructions.
• Identify ways to improve, and automate IT processes and develop the needed toolset.
• Manage IT-related matters during office changes.

Requirements:

Benefits:

Recruitment Process:

Recruitment Process:

• Our success is your success: own it with our BSPCE plan

• Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture.

• Flexible remote policy, up to 40 % a month

• A Parental plan including additional benefits such as crèche support or additional days-off to take care of under 12 years old children

• Subsidized membership with Urban Sports Club

• Mental health support with moka.care

• 25-day vacation policy (as per French law) + RTT

• Half of transportation cost coverage (as per French law), or yearly allowance for the die-hard bicycle users

• Competitive health coverage, with Alan.

• Meal vouchers with Swile, as well as access to a fully equipped and regularly stocked kitchen

• French language courses covered by the company for those interested